Adarsh Agro Industries

PRIVACY POLICY

Effective Date: May 30, 2026

Business Name: Adarsh Agro Industries
Address: M.I.D.C. Plot No. P-121, Addl. Latur Industrial Area, Latur – 413512, Maharashtra, India
Contact: +91 9922995169
Email: adarshagro2003@gmail.com

1. Introduction

Adarsh Agro Industries values your privacy and is committed to protecting personal information entrusted to us.

This Privacy Policy explains how we collect, use, process, store, disclose, and safeguard information obtained through our website, products, services, WhatsApp Business communications, RCS messaging services, customer support interactions, and related platforms.

This Policy is intended to comply with applicable Indian laws, industry standards, Meta Business Messaging requirements, WhatsApp Business Policies, and Google RCS Business Messaging guidelines.

By using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information

We may collect:

  • Full name
  • Mobile number
  • Email address
  • Company details
  • Billing information
  • Delivery information
  • Communication preferences

Device Information

We may collect:

  • IP address
  • Device type
  • Browser information
  • Operating system
  • Device identifiers
  • Connection details

Usage Information

We may collect:

  • Website activity
  • Page visits
  • Session duration
  • Navigation patterns
  • Interaction history

Message Data

For WhatsApp and RCS communications:

  • Mobile number
  • Message content
  • Delivery status
  • Read status where available
  • Message timestamps
  • Interaction records

Cookies and Tracking Data

We may collect:

  • Session identifiers
  • Analytics information
  • User preferences
  • Website performance metrics

3. Purpose of Data Collection

Adarsh Agro Industries collects information for legitimate business purposes including:

  • Customer support.
  • Product inquiries.
  • Order fulfillment.
  • Communication management.
  • Marketing communications.
  • Service improvements.
  • Regulatory compliance.
  • Fraud prevention.
  • Security monitoring.
  • Business analytics.

4. Consent for WhatsApp & RCS Data Processing

By voluntarily providing your mobile number and engaging with Adarsh Agro Industries through WhatsApp Business API or RCS messaging channels, you consent to:

  • Receiving transactional messages.
  • Receiving customer support communications.
  • Receiving service notifications.
  • Receiving promotional communications where permitted.

Users may withdraw consent at any time by:

  • Replying STOP.
  • Contacting customer support.
  • Using available unsubscribe mechanisms.

Consent withdrawal does not affect processing already conducted lawfully.

5. Legal Basis for Processing

We process information based on:

  • User consent.
  • Contractual necessity.
  • Legal obligations.
  • Legitimate business interests.
  • Regulatory compliance requirements.

Where consent is required, processing occurs only after obtaining valid consent.

6. How We Use Collected Data

Adarsh Agro Industries may use collected information to:

  • Deliver products and services.
  • Process transactions.
  • Verify user identity.
  • Respond to inquiries.
  • Improve customer experience.
  • Manage accounts.
  • Provide updates.
  • Conduct analytics.
  • Detect fraud.
  • Maintain security.
  • Comply with legal obligations.

Data is processed only for legitimate and lawful purposes.

7. Data Retention & Deletion

We retain information only as long as necessary for:

  • Business operations.
  • Contract fulfillment.
  • Legal compliance.
  • Dispute resolution.
  • Security purposes.

Upon expiration of retention requirements:

  • Data may be deleted.
  • Data may be anonymized.
  • Data may be archived where legally required.

Users may request deletion subject to applicable legal obligations.

8. Data Sharing with Third Parties

Adarsh Agro Industries may share information with trusted service providers when necessary.

These may include:

Meta Platforms

For WhatsApp Business messaging services.

Google

For RCS messaging infrastructure.

Telecom Operators

For message delivery and routing.

Technology Providers

For hosting, security, analytics, and communication systems.

Legal Authorities

Where disclosure is required by law, court order, or governmental authority.

We do not sell personal information to third parties.

All third-party sharing occurs under appropriate contractual and security safeguards.

9. Security Measures & Encryption

Adarsh Agro Industries implements reasonable administrative, technical, and physical safeguards including:

  • Access controls.
  • Encryption technologies.
  • Secure communication channels.
  • Monitoring systems.
  • Security audits.
  • Authentication mechanisms.

While we strive to protect information, no transmission or storage method is completely secure.

10. Cookies & Tracking Technologies

Our website may use cookies and related technologies to:

  • Improve functionality.
  • Remember preferences.
  • Measure performance.
  • Analyze traffic.
  • Enhance user experience.

Users may manage cookie settings through browser controls.

Disabling cookies may affect functionality.

11. Data Transfer & Storage (India-Based)

Data collected by Adarsh Agro Industries is primarily stored and processed within India.

Where international transfers occur through service providers such as Meta or Google:

  • Appropriate safeguards are implemented.
  • Security measures are maintained.
  • Applicable legal requirements are followed.

By using our services, users acknowledge that limited cross-border processing may occur where necessary.

12. User Rights

Subject to applicable law, users may request:

Access

Information regarding personal data held by us.

Correction

Correction of inaccurate or incomplete information.

Deletion

Deletion of personal information where legally permissible.

Withdrawal of Consent

Withdrawal of previously granted consent.

Communication Preferences

Opt-out from promotional communications.

Requests may be submitted through the contact information below.

13. Policy for Children

Our services are not directed toward individuals under 18 years of age.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected inadvertently, appropriate deletion measures will be taken.

Parents or guardians may contact us regarding concerns about children’s information.

14. Updates to Privacy Policy

Adarsh Agro Industries may revise this Privacy Policy periodically.

Changes may occur due to:

  • Legal developments.
  • Regulatory requirements.
  • Technology updates.
  • Business improvements.

Updated versions will be posted on applicable platforms.

Continued use of services after updates constitutes acceptance of revised policies.

15. Governing Law (India)

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from this Policy shall be subject to the exclusive jurisdiction of competent courts located in Latur, Maharashtra, India.

16. Contact Information

For privacy-related inquiries, requests, complaints, or data protection concerns, please contact:

Adarsh Agro Industries
M.I.D.C. Plot No. P-121, Addl. Latur Industrial Area, Latur – 413512, Maharashtra, India
Phone: +91 9922995169
Email: adarshagro2003@gmail.com

By using our website, products, services, WhatsApp Business communications, RCS messaging channels, and related platforms, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.